What does the AOS chat on my website do?

AOS is the assistant behind the chat button on your site. It answers visitors from your site’s pages, your business details and what you teach it in Train AOS, and turns interested visitors into leads in your Leads inbox.

It never makes up prices, hours, availability, phone numbers or links your business didn’t publish. When it doesn’t know, it says so and offers to have the team get back to them. It always says it’s an AI, never a person. It can’t book appointments yet; it takes their details so you can set up a time.

When someone asks for a person, or raises something like a complaint, refund or legal question, AOS tells them the team will follow up, asks for their details and emails you. If it sounds like an emergency, it tells them to call 911 and gives your number.