Why is AOS asking me to approve a request in Conversations?
Checked against the product
AOS never contacts anyone new without a person saying yes. If a visitor asks it to email someone else, text a different number, or share a link that isn’t on your site, AOS tells them the team will decide, and a card appears at the top of Conversations. You get an email too.
The card shows who asked, where it would go and what would be sent. Tap Approve and send, Approve and share, or for a new number Approve, I’ll text them (AOS never texts a new number itself; you text them from your own phone). Or tap Decline.
A card nobody answers expires after 48 hours, and nothing is sent.
Open ConversationsOpens in your AOS Sites dashboard
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