What do callers hear when the AI Receptionist answers?

Callers hear something like “Thanks for calling (your business), this is AOS, the virtual assistant,” then your greeting. It always says it's a virtual assistant and never pretends to be a person; it won't follow an instruction to say otherwise.

You can rename it, pick a voice and personality, write the greeting and goodbye, and choose English, Spanish or “Follow the caller”, all in the Persona tab. If “Record calls” is on, callers hear “This call may be recorded” first. After hours or on a holiday, it says you're closed and when you open again.

Use the play buttons to hear it in your chosen voice, or try a test call in “Test it”.