How do I know my call forwarding is working?

Use “Test my forwarding” on the Keep your number page. We call your business number from AOS Sites; don't pick up. When it rings out, your phone company should pass it to your AOS number, and the page shows “Forwarding works. Calls you miss reach AOS.” It can take up to about a minute and a half, because your phone rings for a while first.

Forwarding can switch off without you noticing, for example after a phone or plan change. So with “Check it every month” ticked (it's on unless you untick it), we repeat the test about every 30 days and email you if the call no longer reaches AOS.