How do I forward my missed calls to AOS?
Checked against the product · For Launch, Growth, Pro
You dial one short code from your business phone, once. It tells your phone company: when I'm busy, don't answer or my phone is off, send the call to my AOS number.
Open Phone, then Keep your number. Pick your phone company and we show the exact code with your AOS number already filled in. For example, Verizon and Visible use *71 followed by the number (never *72, which forwards every call). T-Mobile uses three codes, one each for no answer, phone off and busy. AT&T, Cricket and most other mobile carriers take **004*1 followed by the number and #. Comcast and Spectrum business lines use *92 and *90. On an iPhone, codes with * or # can't be dialed from a link, so copy it, open Phone, paste and call.
Then run “Test my forwarding”, which proves it works whatever the code.
Step by step
- Open Phone, then Keep your number.
- Under “Your number and carrier”, check your business number, pick your phone company and choose “Save and show me how”.
- From the phone with your business number, dial the code shown (or copy and paste it on an iPhone) and wait for the confirmation.
- Choose “Test my forwarding”, don't pick up, and let it ring out.
Set up forwardingOpens in your AOS Sites dashboard
Was this helpful?