Phone and AI Receptionist

Does the AI Receptionist work with my office phone system or landline?

Checked against the product · For Launch, Growth, Pro

Yes, in most cases. The Receptionist Studio has step-by-step guides for RingCentral, Grasshopper, Quo (formerly OpenPhone), Nextiva, Dialpad, Zoom Phone, Comcast Business and Spectrum Business Voice, plus a general one for other systems. You point your system's “no answer” and after-hours rules at your AOS number, once.

On the Phone page, open Call flow and choose “My office phone system decides”, then pick your system to see its steps and a link to its own help page. Business landlines from AT&T, Comcast and Spectrum use a short code instead. A personal Google Voice number and Google Fi can't forward only the calls you miss; there you can forward from the cell it rings, or ask us to move your number to AOS.

Whatever you use, the forwarding test proves it works.

Open the Receptionist StudioOpens in your AOS Sites dashboard

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