Why am I still getting spam leads, and how do I stop them?

Most junk is caught and goes quietly to Leads → Spam without emailing you. Some messages typed by real people selling something can still get through, because we never want to hide a genuine customer.

When one gets through, open it and tap Mark as spam. If the same sender keeps coming back, tap “Block this sender” and tick their email, their number or the network they wrote from; their future messages go straight to Spam and never email or text you. If your site suddenly gets a flood, visitors are asked to confirm they’re a person automatically.

Look in Spam now and then, and tap “Not spam, move to inbox” if a real customer landed there.