Troubleshooting

Why does my site say "Not secure" on my domain?

Checked against the product · For Launch, Growth, Pro

The security certificate isn't in place yet, or something is blocking it. It's issued by itself once the records are right.

If the Domain page says "Issuing security certificate", give it a few minutes. If it stays there, two things commonly block it, and the steps flag both when we spot them. At Cloudflare, set Proxy status to "DNS only" (the grey cloud) on your site's records. If your domain has a CAA record, add one more CAA record with Name @ and Value 0 issue "letsencrypt.org", keeping the ones you have.

On a connected domain, our weekly check emails you if the certificate hasn't renewed or is close to running out, with the fix.

Check my domainOpens in your AOS Sites dashboard

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