Why is my domain stuck on "Waiting for records" or "Issuing security certificate"?

"Waiting for records" means we can't see the records yet; "Issuing security certificate" means we found them and the padlock is on its way.

For Waiting for records: check you added them where the DNS is actually managed. The steps say so if your domain was bought at one company but its DNS runs at another. Make sure each value matches exactly, and edit any existing record with the same name (like GoDaddy's "Parked" record) instead of adding a second. Records can take a few minutes to a few hours to show.

For Issuing security certificate past an hour, look for the Cloudflare or CAA note in the steps. After 3 days with no records it shows "Not connected yet"; ask us in Support and we'll connect it with you.