Troubleshooting

My contact form isn’t working. How do I check it?

Checked against the product · For Launch, Growth, Pro

Send yourself a test. Forms → On your live site lists each form, whether it’s connected and when it was last tested. Open one and tap Send a test submission: we fill it in like a visitor and send it through the real pipeline. A message marked [Test] reaches your inbox, it never shows up as a lead, and you see each step, from posting to your inbox to the visitor’s confirmation.

If a visitor saw a message, it tells you why. “Too many messages from here” means 10 in an hour from one network; waiting a few minutes fixes it. “You’ve already sent a few messages today” means 3 from one email address. “We couldn’t confirm you’re a person” clears with another try.

If the test fails, our team has already been told. You can also email info@agency-os.ai.

Step by step

  1. Open Forms.
  2. Under On your live site, open the form.
  3. Tap Send a test submission.
  4. Read which step didn’t go through.

Open FormsOpens in your AOS Sites dashboard

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