My email stopped working after I connected my domain. What do I do?
Checked against the product · For Launch, Growth, Pro
Your mail records were most likely changed or removed while the website records were added. We never change them, so they can be put back.
The usual causes are changing the nameservers (which replaces every record, email ones included), deleting MX records, or removing an email preset at the DNS host. Ask your email provider, such as Google Workspace or Microsoft 365, for the MX records they need, and add them back where your domain's DNS is managed. Your website records can stay as they are.
Our weekly check flags changed mail records to our team. If you're stuck, message us from Support and we'll look at it with you.
Ask SupportOpens in your AOS Sites dashboard
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