I can't log in. My code isn't arriving. What do I do?

First check your spam or promotions folder, and that you typed the email you signed up with. A code works for 10 minutes, and only the newest one counts, so if you asked twice, use the latest email.

Forgot your password? You don't need it: click Email me a code instead. If you see Too many codes or Too many tries, wait the time it shows (an hour, or 15 minutes) and send a new code.

If you can't get into that email at all, click Can't get into your email? on the Log in page. You tell us how to prove it's you, and our team takes it from there.