Why did my call forwarding test fail?

The message under the test says why. “Rang out without reaching AOS” or “rang out without forwarding” usually means the no-answer code didn't take: dial it again from the phone with your business number, wait for the confirmation, and test again. “Busy call wasn't forwarded” means you also need the busy code. “Someone picked up” means the call was answered, so it never moved on; let it ring. “Couldn't reach your business number” means the number is wrong.

Some carriers don't publish their code, so the code we show is the network's standard one; if it doesn't confirm, use your phone's own call-forwarding setting or ask your carrier to turn on no-answer forwarding. If it says test calls switch on when your number goes live, your settings are saved and nothing is wrong.

Still stuck after a couple of tries? Choose “Have us help” and we'll sort it out with you.