Can the AI Receptionist put a caller through to me?

Yes. Turn on “Put callers through to you” in Call flow, choose the phone to ring and when to do it (for example, the caller asks for a person). It works during open hours.

When it rings you, you hear who's calling and why first, then press 1 to take the call. If you don't, your voicemail never answers it: AOS goes back to the caller and either takes a message or takes a message and texts you, whichever you chose.

For emergencies, add Urgent words like “flooding”. When a caller says one, AOS rings you, texts you marked URGENT, or both. Save the receptionist as a contact and allow it through Do Not Disturb so urgent calls reach you at night; setup gives you a one-tap contact card.