How many minutes does the AI Receptionist include, and what happens if I run out?

The AI Receptionist includes 300 answered minutes a month, counted from the 1st. Only time AOS spends on the phone counts; calls you pick up yourself don't.

If the month's minutes run out, AOS stops answering until the next month. Calls you miss go to a simple voicemail instead, and each message is emailed to you (and texted to your verified cell). To stretch your minutes, keep “Longest call” short and Quality on Standard in Persona, Advanced; Premium uses minutes faster.

“Pause (name)” at the top of the Phone page does the same voicemail on purpose, without using minutes, until you turn it back on. If you regularly need more, contact support.