Phone and AI Receptionist

How does the AI Receptionist handle after hours, holidays and vacations?

Checked against the product · For Launch, Growth, Pro

It reads the clock in your time zone. During open hours your phone rings first. After hours, or on a day you've marked closed, it tells callers you're closed and when you open again, then takes their details. Urgent calls can still reach you.

In Call flow, hours come from your website or you can set them there, write what it says after hours, and add Holidays and closures (for example Thanksgiving). For a vacation, sick day or slammed day, “Send every call to (name) now” answers every call for 4 hours, a day, 3 days or a week, then ends on its own.

The “Right now” line at the top of the Phone page always says what happens to a call this minute.

Open Call flowOpens in your AOS Sites dashboard

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