My payment failed. Will my site go offline?

Not right away. From the first failed payment you have 30 days, and your site stays up and keeps taking leads the whole time while we email you reminders.

From day 14, AI edits, credits and publishing pause until it's paid; your site, forms and AOS keep working. If it's still unpaid after 30 days, the site goes offline, but nothing is deleted.

To fix it, click Update card and pay in Billing (or the banner's button), add a working card, and the payment goes through. On a monthly plan, the banner may also offer to take that month off your bill, once a year.