Can I change what people see after they send my form, and who gets the email?

Yes. In the form builder, under “When they send it”, set the button text, then show a thank-you message or one of your pages. Under “Who gets the new-lead email” choose everyone on your lead alerts or Just you. “Email the visitor a thank-you right away” sends one short note from your business; turn it off if you’d rather reply yourself.

For each form on your live site, including the built-in contact form, owners and admins can open Forms → On your live site → the form → Where it goes. There you pick who gets its leads, whether you’re texted, the subject line of your lead email, when you’ll reply and your own thank-you words, then tap Save where it goes.

If follow-up emails are on, their thank-you goes instead, so the visitor gets one message, not two.