How do I send automatic follow-up emails to new leads?

Turn on Follow-ups. The suggested flow sends four emails: an Instant thank-you right away, a 24-hour follow-up, a 48-hour booking nudge (with your booking link, or asking them to reply with a couple of times) and a 5-day last check-in.

You can change each email’s name, timing, subject and words, tap “Send me a test”, and choose who gets them: every new lead, contact form only, or AOS chat only. “Let AOS personalize this one” rewrites the thank-you to fit what they asked, for 1 credit each. The law requires a mailing address in the footer, so add one first; a PO box works.

Follow-ups start with your next new lead. Each flow can have up to 4 emails on Launch, 6 on Growth and 8 on Pro. They’re email only; texts come with the AI Receptionist.