What kinds of questions can my form ask, and can customers upload photos?

Yes, customers can add photos. In the form builder, tap “Add a question” and choose Short answer, Long answer, Email, Phone, Number, Dropdown, Checkboxes, Date and time, Address, Photo or file, or Checkbox to agree. Paid plans add smart questions: Service picker (from your list of services), Preferred time and Budget.

Photo or file takes photos and PDFs up to 10 MB each, up to 5 per question. They’re kept private, count toward your storage, and show on the lead under “Files they added”.

On a paid plan you can split a form into steps and set “Show this question” to Only if an earlier answer matches, and turn on “Save their answers if they leave”. Forms never ask for card numbers, security codes, Social Security numbers or passwords.