How do I reply to my Google reviews?
Checked against the product · For Launch, Growth, Pro
Open Reviews: your Google reviews show there with unanswered and low-star ones first, each with a reply AOS has drafted for you. Edit the draft freely, then choose “Post reply to Google”. Nothing posts until you do. Not happy with the draft? Choose “Ask AOS for another draft”.
This needs your Google Business Profile connected, and it's part of Growth, Pro and the Reviews add-on. If the section says it's waiting on Google approval, Google is still reviewing AOS Sites' access. Only the owner or an admin can post replies.
Step by step
- Open Reviews and find a review marked “Needs a reply”.
- Read AOS's draft and edit it, or choose “Ask AOS for another draft”.
- Choose “Post reply to Google”.
Answer Google reviewsOpens in your AOS Sites dashboard
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