SMS Terms

1The program#

AOS Sites lead alerts are text messages from AOS Sites, a service of Agency OS LLC, to business owners who use AOS Sites. They tell you when your website gets a new lead, with a short preview and a link to reply from your inbox. When you add your number, we also text you a one-time code to confirm it’s yours.

We don’t send marketing texts in this program.

2How you opt in#

Texts are off until you turn them on. In your dashboard, under Settings, then Notifications, you enter your mobile number, tap Send code, and confirm the code we text you. Beside the button it says: “By tapping Send code, you agree: Text me at this number when my site gets a new lead. Up to 200 texts a month. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent isn’t a condition of purchase.” The monthly number shown is your plan’s allowance (200 on the Launch plan). We keep a record of the wording you agreed to and when.

3How often#

Message frequency varies with how many leads your site gets, up to your plan’s monthly allowance. Alerts wait during your quiet hours (9 PM to 8 AM in your time zone unless you change them) and arrive when they end.

4Message and data rates#

AOS Sites doesn’t charge for these texts. Message and data rates from your mobile carrier may apply, depending on your plan with them.

5STOP and HELP#

• Reply STOP to any text to stop all texts from us. We send one message confirming you’ve opted out, and nothing after that. You can also turn alerts off in Notifications.
• Reply START to start them again.
• Reply HELP for help, or email support@site.agency-os.ai.

6Carriers#

Supported on major US carriers. Carriers aren’t liable for delayed or undelivered messages. Texts can be delayed or lost, so new leads are always in your dashboard and email too; don’t rely on texts alone.

7Your number and privacy#

We use your number only to send the texts you chose. We don’t sell it or share it with anyone for their marketing; text messaging opt-in data and consent aren’t shared with third parties. Twilio delivers our texts. More in our Privacy Policy.

8Texts from businesses that use AOS Sites#

Some businesses can text their own website visitors through AOS Sites, but only visitors who ticked a consent box (never ticked in advance) on that business’s form. Those texts come from the business, which is responsible for them, and STOP works the same way. Our Acceptable Use Policy forbids cold texting.